1. Identify the type of organisation running the website (eg. business, school, university etc).
Twitter is a business founded in 2006. More information at: http://en.wikipedia.org/wiki/Twitter
2. Use Nielsen's Heuristic evaluation form to produce your results. Make plenty of comments.
3. Copy the e-mail results and Report your evaluation findings in your OLR.
Subject: Twitter: Nielsen's Heuristic Evaluation
Sender: janice.todd@uts.edu.au
From: janice.todd@uts.edu.au (NHE)
system=Twitter
date=2009-08-09 21:43:20
comment=
q1=7
c1=Twitter's homepage is beautifully simple. It uses graduations of the colour blue to differentiate content areas of the page and a single green box to draw the eye to Sign up now. Most text is in lower case, simple, legible font. Uses 'less is more' rule.
q2=7
c2=Language used is that of the general English-speaking population. Technical terms and jargon are avoided. Language is friendly and informal.
q3=7
c3=User is given examples & instructions under the boxes to be filled in.
q4=7
c4=Menu options in same place on all pages. Words like followers and following are used consistently and layout of screen remains the same on different pages.
q5=7
c5=Word number countdown ensures user knows exactly how many words have been used. Fast response times.
q6=4
c6=Once a message has been sent it can't be undone.
q7=0
q8=6
c8=No spell check but during outages users see a 'fail whale' error message
q9=0
q10=6
c10=Help page accessible from all screens; could be improved with a search box.
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